Our policy lasts 30 days. You don‘t have to explain yourself. If you‘re not happy with the product - that‘s all we need to know. Ideally you‘ll tell us why, so we can improve things - but that‘s totally your call.
To complete your return head straight to our online returns portal. If you do have any questions, you can send them to us at firstname.lastname@example.org.
If 30 days have gone by since your purchase, we don‘t promise a full refund. But talk to us if you‘re unhappy. We want to fix it.